Policies & Legal
Last updated: October 2025
Business Owner: Brendon Scott
Trading As: Anchor & Oak Collective
Website: https://anchorandoak.co.za
Email: support@anchorandoak.co.za
1. Terms of Service
1.1 Acceptance of Terms
By accessing or purchasing from Anchor & Oak Collective, you agree to these Terms of Service and to comply with all applicable laws. If you do not agree, please discontinue use immediately.
1.2 Services Provided
Anchor & Oak Collective offers digital products, templates, brand assets, online programs, and related consulting services.
1.3 Eligibility
You must be at least 18 years old (or the legal age of majority in your country) to use this website.
1.4 Payments
Payments are securely processed through approved third-party gateways such as Paystack, PayPal, or Stripe. Prices are shown in US Dollar (USD) unless stated otherwise. All taxes and processing fees are included or disclosed prior to purchase.
1.5 Intellectual Property
All content, materials, designs, and resources on this website are owned by Anchor & Oak Collective (Brendon Scott) unless otherwise stated. You may not copy, distribute, modify, or resell any part of this website or its products without written consent.
1.6 Limitation of Liability
We do not guarantee that any product, service, or resource will achieve specific results. Anchor & Oak Collective and its owners are not liable for any direct or indirect damages arising from use of our products, website, or services.
1.7 Changes to Terms
We may update these Terms from time to time. Continued use of the site constitutes acceptance of the latest version.
2. Privacy Policy
2.1 Compliance Frameworks
Anchor & Oak Collective complies with:
POPIA (South Africa) – Protection of Personal Information Act 4 of 2013
GDPR (UK and EU) – General Data Protection Regulation 2016/679
CCPA (USA, California) and relevant state privacy standards
2.2 Information Collected
We may collect:
Name, email address, and contact details when you opt in or purchase
Billing information during checkout (handled by secure third parties)
Analytics data (cookies, IP address, browser type)
2.3 Use of Information
Data is used to:
Process orders and deliver digital products
Communicate updates, resources, or marketing (with your consent)
Improve our website, services, and analytics
2.4 Data Storage & Security
We use encrypted connections (SSL) and reputable platforms (Kartra, Paystack, PayPal, Google Analytics) to safeguard your data. Personal information is retained only as long as necessary.
2.5 Data Rights
You may request access, correction, or deletion of your personal information by emailing support@anchorandoak.co.za.
Under GDPR and POPIA you have the right to withdraw consent and request data portability.
2.6 Third-Party Processors
We share data only with trusted partners for payment processing, analytics, or email delivery. Each partner complies with its region’s privacy standards.
2.7 International Transfers
Because our systems may operate globally, your data may be transferred across borders under appropriate legal safeguards (Standard Contractual Clauses / adequacy decisions).
3. Refund & Delivery Policy
3.1 Digital Products
Due to the instant and downloadable nature of our digital products, all sales are final. No refunds or exchanges are provided once a digital product has been delivered or accessed.
3.2 Services and Consulting
Refunds may be considered only before work begins, at Anchor & Oak’s discretion. Once consulting or project work has commenced, payments are non-refundable.
3.3 Delivery of Products
Digital items are delivered electronically via email or instant download within 24 hours of payment confirmation.
If you experience issues accessing your product, please contact support@anchorandoak.co.za.
3.4 Duplicate Payments or Errors
If a duplicate charge occurs, please notify us immediately with proof of payment. We will verify and issue any valid refund within 7 business days.
4. Cookie Notice & Consent
This website uses cookies to improve your browsing experience and collect analytics data.
Cookies help us understand which content is most useful and deliver a better user experience.
4.1 Types of Cookies Used
Essential: required for site functionality and security
Analytics: track anonymous visitor behaviour
Marketing: used only with consent for remarketing and ad performance
You can manage or disable cookies in your browser settings at any time.
On first visit, a cookie banner allows you to accept or reject non-essential cookies.
5. Disclaimer Policy
The content and materials on this site are provided for educational and informational purposes only.
While every effort is made to ensure accuracy, Anchor & Oak Collective makes no guarantees regarding outcomes, results, or suitability of information provided.
5.1 Professional Advice Disclaimer
Nothing on this site constitutes financial, legal, or psychological advice. Always consult a qualified professional before acting on any information obtained here.
5.2 Earnings and Results Disclaimer
Examples of success, income, or client outcomes are illustrative only. Individual results depend on effort, timing, and personal circumstances.
6. Contact Information
If you have any questions about these policies, please contact:
Anchor & Oak Collective
📧 support@anchorandoak.co.za
📍 South Africa
International Compliance Notes
Region |
Requirement |
Status |
|---|---|---|
South Africa (POPIA) |
Disclosure of data use, opt-out option, data security |
✅ Compliant |
UK / EU (GDPR) |
Explicit consent, data access rights, data transfer safeguards |
✅ Compliant |
USA (CCPA/COPPA) |
Disclosure of data use, opt-out for under-16 users, do-not-sell clause |
✅ Compliant (no data sold) |
Australia (APPs) |
Transparent data practices, right of access/correction |
✅ Compliant |
New Zealand (PPA 2020) |
Purpose limitation, cross-border disclosure |
✅ Compliant |
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